Daryl wrote --
They had to pass by me on the way out and I gave him a "some people!"
look and then smiled, hanging my head, shaking it and gave a sigh. We JM>both laughed over it.
A little humor never hurt anyone.
I use humour a lot in my work. And like I would tell new people when I
was training them, "its not so much what you say as how you say it".
And I used humour to defuse situations.
One time this irate violator was fussing and said "f you". I looked
at him a second, then my watch and said, "Well, I get off at 4..." He
was stunned for a second and didn't know what to say and walked off.
Another time I would say "Well, I actually prefer" whatever he wasn't
such as different hair colour, taller/shorter, etc.
A fella was carrying on one day and called me an MF-er. I replied,
"Now just a minute. Its true my mother and I were very close, but that
was just a rumour". :)
One of the cops had a unruly suspect he was dealing with. The guy was screaming, yelling, ranting, carrying on. The cop asked "Are you going
to come along quietly or am I going to have to use ear plugs?" :)
Joe
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