• The customer is always right? (was:Re: Change)

    From JOE MACKEY@1:135/392 to GEORGE POPE on Mon Dec 13 07:36:16 2021
    CP wrote --

    as some board exec realized that when minwagers are allowed think, they cost you money.

    True in some places by power hungry bosses.

    I always consider customers right,

    In parking my philosophy is "the customer (violator) is always wrong".
    :)
    I get complaints from violators for being cited when its clearly their
    fault: didn't put money in a meter, parked where they didn't belong, etc.
    If I am at fault, for whatever reason (meter not working, their permit
    not visible but have it, etc) I take the ticket back. Otherwise go talk to
    the people in the office.
    Sometimes photo's are taken for questionable violations:
    "It wasn't marked handicap". According to this photo the sign is right there in the photo.
    "I had my HC hang tag up". Not according to this photo.
    "It wasn't marked no parking". The sign is right there in the photo.

    I'm humble enough to know I can be wrong, so I'll never call someone a liar & cheat

    I am also humble enough to know when I make a mistake and correct it.
    I also know that people lie to try to get out of the fine.
    One of the things I say in the office when someone has been complaining
    about a ticket: Another of my many unhappy dissatisfied customers? :)
    Joe
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  • From Daryl Stout@1:2320/33 to JOE MACKEY on Mon Dec 13 10:34:00 2021
    Joe,

    In parking my philosophy is "the customer (violator) is always
    wrong". :)

    Videos, pictures, and recordings, don't lie...unless they've been altered.

    Sometimes photo's are taken for questionable violations:
    "It wasn't marked handicap". According to this photo the sign is
    right there in the photo.
    "I had my HC hang tag up". Not according to this photo.
    "It wasn't marked no parking". The sign is right there in the
    photo.

    One word...BUSTED!! <G>

    I am also humble enough to know when I make a mistake and correct it.

    I could say something, but discretion is the better part of valor. <G>

    I also know that people lie to try to get out of the fine.

    Or like the deal with "The Three Stooges". Conditions are great for hunting here, as there's a sign that says "Fine For Hunting". <G>

    One of the things I say in the office when someone has been
    complaining about a ticket: Another of my many unhappy dissatisfied customers? :)

    That's about it. :P

    Daryl

    ... Why do I need a Birth Certificate?? Can't you see me??!!
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  • From Daryl Stout@1:2320/33 to JOE MACKEY on Tue Dec 14 17:31:00 2021
    Joe,

    Those have proven many people innocent or guilty.

    Sounds like Nancy Pelosi saying "she was set up" at that hair salon.

    One day a woman stormed in complaining she was NOT in a handicap
    space, she would not do anything like that and demanded the ticket be voided.
    Rule number in the parking office: Do do storm into the office
    demanding anything.

    You ought to have that as a sign. <G>

    The photos were pulled up and there was her car, in a clearly marked
    HC space (signs, blue lines, little man on the toilet (what we call the wheelchair icon) along with her car. Plus, and here's the kicker, I
    had also gotten her in the shot getting somethi

    Looks like she also got the last part of your message. :P

    As I like to say, I am the last person to admit I was wrong. :)

    You sound like Arthur Fonzarelli. <G>

    As Steve Allen said on his 1960s show where a remote camera was
    showing a street scene with a loading zone sign in front of a bar "A loading zone, lets go in and get loaded".

    Sounds reasonable. :P

    Daryl

    ... Why are there branch banks?? Money doesn't grow on trees!
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  • From JOE MACKEY@1:135/392 to DARYL STOUT on Wed Dec 15 06:32:44 2021
    Daryl wrote --

    Rule number in the parking office: Do do storm into the office demanding anything.

    You ought to have that as a sign. <G>

    I found a sign on a local Facebook page that I swiped and took to the
    office once, but it disappeared.

    Warning

    You are entering a negative free zone

    Complaining, whining, pity parties and general
    grumpiness is not allowed.

    If you can not comply, please step outside
    and change your attitude. When you are
    happy, come back in.

    Thank you for your understanding.

    had also gotten her in the shot getting somethi

    Looks like she also got the last part of your message. :P

    That should be: she had also gotten her in the shot getting something out
    of her back seat and wearing the same clothes, since the picture had been
    taken only shortly before.
    Joe
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  • From Daryl Stout@1:2320/33 to JOE MACKEY on Wed Dec 15 09:21:00 2021
    Joe,

    I found a sign on a local Facebook page that I swiped and took to the office once, but it disappeared.

    Warning

    You are entering a negative free zone

    Complaining, whining, pity parties and general
    grumpiness is not allowed.

    If you can not comply, please step outside
    and change your attitude. When you are
    happy, come back in.

    Thank you for your understanding.

    You ought to create and print it. <G>

    That should be: she had also gotten her in the shot getting something out of her back seat and wearing the same clothes, since the picture
    had been taken only shortly before.

    At least she wasn't like the meme of the nude woman who went into the alterations department of the store (you only saw her from the back side), wanting her birthday suit altered (it was all wrinkled).

    Daryl

    ... I just got lost in thought. It was unfamiliar territory.
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