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  • fibre experience, anyone?

    From August Abolins@2:221/1.58 to All on Sat Apr 20 08:40:00 2024
    Anyone here have techinal insights and experience about fibre
    installations?

    I was scheduled to have a fibre installation the other day.
    First, the tech was given the wrong address. After that was
    rectified, he told me that he was told that my building "didn't
    qualify", even though we could see spare loops of fibre cable
    on some nearby poles, *and* there were even two spare ports on
    the terminal. My neighbor had a fibre feed to his building, no
    problem.

    When I asked what "didn't qualify" meant, all he could tell me
    was that first there wasn't any "assignment" for my address -
    which was later corrected - but something else is behind the
    "didn't qualify". As a tech installer, he had no idea what is
    behind those classifications. With two spare "unassigned"
    ports, that seemed strange to the tech. He was simply told
    that they weren't available to use.

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  • From Bob Worm@2:250/3 to All on Fri Apr 26 06:52:56 2024
    Re: fibre experience, anyone?
    By: August Abolins to All on Sat Apr 20 2024 08:40:00

    Hi,

    With two spare "unassigned"
    ports, that seemed strange to the tech. He was simply told
    that they weren't available to use.

    I am sure the rules vary wildly between providers and locations but, assuming this is a PON based service, it's possible that they would have a rule to leave one port free on each splitter to move a customer onto in case of a fault? Splitters don't tend to go faulty but you never know.

    Some providers will also leave a reflector on one port of each splitter to allow them to run OTDR tests, again not all that common but who knows?

    I'd have thought the installer would know about either of these cases, though, so my best guess would be admin error :)

    BobW
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