• new new or new refurbished?

    From August Abolins@2:221/1.58 to Janis Kracht on Wed Apr 8 17:32:00 2020
    Hello Janis!

    ** 08.04.20 - 16:50, Janis Kracht wrote to All:

    ... Bad errors
    with my system that caused me to buy a new system... The new
    system came "damaged" and wouldn't boot.

    Was that a new refubished machine?

    If that was a fresh/brand new system, I do hope you get your money back.

    Just before Christmas, I mail-ordered a new refurbished laptop: T540
    Thinkpad

    I wanted it with Win7-Pro and 1TB SSD.

    Instead, I received one with Win10-Pro and a lighted keypad.

    At first I thought "oh, a *free* lighted keypad upgrade.. cool!" But.. a number of the keys would stick or click very loudly compared to the other keys.

    I sent it back.

    A few days later, I got the SAME hardware back, but this time it had a
    normal keypad (no clickyness) and Win7-Pro.


    ../|ug

    --- OpenXP 5.0.43
    * Origin: /|ug's Point, Ont. CANADA (2:221/1.58)
  • From Janis Kracht@1:261/38 to August Abolins on Wed Apr 8 21:47:20 2020
    Hi August,

    The new
    system came "damaged" and wouldn't boot.

    Was that a new refubished machine?

    It was brand-spanking new...

    If that was a fresh/brand new system, I do hope you get your money back.

    That's my hope at this point... I have to try calling the company again - who knows, maybe they've opened up shop again.

    [...]
    At first I thought "oh, a *free* lighted keypad upgrade.. cool!" But.. a number of the keys would stick or click very loudly compared to the other keys.

    I sent it back.

    Bummer...

    A few days later, I got the SAME hardware back, but this time it had a
    normal keypad (no clickyness) and Win7-Pro.

    Glad it worked out for you :)

    Take care,
    Janis

    --- BBBS/Li6 v4.10 Toy-4
    * Origin: Prism bbs (1:261/38)